Privacy Policy

Last Updated: April 4, 2025

This Privacy Policy describes how Paddleix.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Collecting Personal Information

When you visit Paddleix.com (the “Site”), we collect certain information about your device and how you interact with our content. This helps us improve your experience and better understand how our website is used. We do not collect payment or shipping information, as purchases made through our site are processed by third-party affiliate partners (such as Amazon or other retailers).

Device Information

Examples of Personal Information Collected:

Web browser version
IP address
Time zone
Cookie data
Pages or products you view
Search terms
How you interact with the Site

Purpose of Collection:

To load the Site accurately for you
To analyze and improve website performance and user experience

Source of Collection:

Automatically collected through cookies, log files, web beacons, tags, or pixels when you visit the Site

Contact Information

If you contact us via our contact form or email, we may collect:

Your name
Your email address
The content of your message or inquiry

Purpose of Collection:

To respond to your inquiries
To provide support or requested information

Note: We do not collect, store, or process any payment information or order data on this website. All purchases are completed through third-party affiliate platforms that have their own privacy policies and terms of service.

2. Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

3. Sharing Personal Information

We share your Personal Information with trusted service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

Service Providers: We may share your Personal Information with third parties who assist with payment processing, shipping, customer support, and website analytics.
Legal Requirements: We may share your information to comply with applicable laws and regulations, to respond to a subpoena or other lawful request, or to protect our rights.
Business Transfers: In connection with any merger, acquisition, or asset sale, your Personal Information may be transferred.
Consent: We may share your Personal Information with third parties when you have provided explicit consent.

4. Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page here.

You can opt-out of targeted advertising by:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

5. Using Personal Information

We use your Personal Information to improve your experience on our Site and to provide relevant content, including:

Recommending pickleball products and equipment
Sharing helpful blog posts, product guides, and updates
Responding to your inquiries or feedback
Analyzing how users interact with our Site to enhance performance and usability
Keeping you informed about new content, services, or promotions (only if you’ve opted in)

6. Lawful Basis for Processing (GDPR)

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your Personal Information under the following lawful bases:

Performance of a Contract: To fulfill our contractual obligations with you.
Legal Obligations: To comply with applicable laws and regulations.
Protection of Vital Interests: To protect your vital interests or those of another person.
Public Interest: To perform a task carried out in the public interest.
Legitimate Interests: For our legitimate interests, which do not override your fundamental rights and freedoms.

7. Retention of Personal Information

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the “Your Rights” section below.

8. CCPA (California Consumer Privacy Act)

If you are a resident of California, you have the right to:

Access: Request information about the Personal Information we hold about you (Right to Know).
Portability: Request that we transfer your Personal Information to another service.
Correction/Deletion: Ask that your Personal Information be corrected, updated, or erased.

To exercise these rights, please contact us at the email address provided in the Contact section below.

9. Cookies

A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media cookies. Cookies enhance your browsing experience by:

Remembering your actions and preferences (such as login and region selection)
Providing insights into how our website is used (e.g., whether you are a first-time or returning visitor)

Types of Cookies We Use:

Essential Cookies: Necessary for the basic functioning of the Site.
Performance Cookies: Help us understand and analyze usage trends.
Functional Cookies: Enable enhanced functionality and personalization.
Advertising Cookies: Used to deliver targeted advertisements.

Controlling Cookies:
You can manage cookies through your browser settings, though blocking cookies may negatively impact your experience and limit access to certain parts of the Site. For more information on managing cookies, please visit www.allaboutcookies.org.

Please note that blocking cookies may not completely prevent data sharing with third parties such as our advertising partners.

10. Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, our Site does not alter its data collection and usage practices when such a signal is detected.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after changes are made signifies your acceptance of the updated policy.

12. Contact

If you have any questions regarding our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please reach out to us:

Email: support@paddleix.com
Mailing Address:
Paddleix
1939 Utica Ave, Unit #527
Brooklyn, NY 11234
United States

We are committed to addressing your inquiries promptly and ensuring your privacy is protected. For more ways to reach us, visit our full Contact Us page.